Returns & Exchanges
At Letterland, we want you to love every piece you wear, but if a fit isn't quite right, we offer a seamless 30-day return policy for all unworn items. Our goal is to ensure your wardrobe is a perfect expression of your style with zero risk involved.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
Attach the Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Drop Off and Refund
Hand your package to the designated carrier; once received at our warehouse, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing